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Why Museum Technology Is The Pillar Of The Industry In 2024



5 Ways Museum Technology Is Attracting Visitors
5 Ways Museum Technology Is Attracting Visitors

Imagine French tourists are in New York, eager to explore your museum. Wouldn't it be a delight if they discover that your exhibits come alive with interactive material in their native language? 


If you're wondering how this can be made possible, the answer is the wonders of museum technology.


This personalization is just one aspect of how museum technology trends are transforming visitor experiences.


Museum technology enables visitors to tailor their journey, from choosing the depth of content to engaging in interactive learning. This approach caters to varied educational backgrounds and preferences. With technology in museum, it's no longer about just viewing artifacts; it's about creating an immersive, educational, and memorable experience.


The flexibility offered by interactive museum technology extends to museum curators and managers as well. With web-based CMS, content and settings can be updated swiftly, optimizing resources and time. Additionally, these technologies provide valuable feedback, allowing museums to adapt and fine-tune their exhibits based on visitor interactions.


In the following sections, we will explore how some of the world’s leading museums are utilizing various new technologies to enhance both their onsite and online visitor experiences. Stay tuned to discover the top five ways museum technology is attracting visitors today.






The Perks of Museum Technology


Museum technology, particularly interactive technologies, brings a multitude of benefits that transform the visitor experience. 


Increased Engagement: Interactive museum technology, like virtual reality (VR) and augmented reality (AR), immerses visitors in different times and places, creating a 'WOW' effect. This not only captivates visitors but also makes exhibits more engaging and memorable. 


Improved Accessibility: The role of technology in museums extends to making exhibits more accessible. Technologies that provide audio descriptions, sign language interpretation, braille, or large print media cater to visitors with visual or hearing impairments. 


Enhanced Learning Opportunities: Museum technology trends like interactive games, quizzes, and experiential learning through VR and AR cater to all age groups. They provide fun, engaging ways to learn about exhibits, making education more interactive and effective. 


Here are 5 innovative ways museums are implementing technology in their operations. 



5 Ways Museum Technology Is Attracting Visitors
5 Innovative Museum Technology Strategies To Attract Visitors



Tracking Guest Movements Smartly with Visitor Flow Management Technology


Imagine this scenario: You're a museum curator, observing the flow of visitors through your latest exhibit. You notice some areas are crowded and chaotic, while others are surprisingly under-visited. This is where visitor flow management technology, a pivotal aspect of museum technology, comes into play. 


This innovative technology enables museums to analyze and understand how visitors move through their spaces. By capturing and interpreting this data, museums can significantly enhance the visitor experience, tailoring it to match individual preferences, interests, and needs.


Museums22, a leader in the implementation of museum technology trends, excels in seamlessly integrating this service, ensuring museums can optimize visitor flow without any hassle. 


Moreover, the integration of AI with visitor flow management technology allows for the automation of people flow. This leads to more efficient route-making and enhanced reporting capabilities. 


A prime example of Museums22's expertise is our collaboration with the Guru Kahan Art Museum in Songadh, Gujarat. We developed an audio guide app for a Jain community museum, fostering community understanding and appreciation, especially among the younger generation. 


This modern solution also aids in building a database of followers, enabling the museum to connect with visitors and send notifications or newsletters.


As a result, the museum registered a total of 2,413 users, with an impressive 2,299 of them actively engaging with the exhibits. This engagement translated into 10,271 visits to different points within the museum, highlighting the widespread interest across the exhibits. 


Additionally, there were 1,385 QR code scans, indicating a high level of interaction with the provided digital content. The data also revealed diverse modes of access: a significant 72% of users engaged via the web, 22% used Android devices, and 5% accessed content through iOS devices. Moreover, the number of tours accessed across Android, iOS, and Progressive Web Apps (PWA) totaled 6,728, demonstrating the widespread appeal and ease of use of the technology. 


This data is invaluable for museums to understand visitor engagement and tailor their offerings accordingly. 


Mobile Apps: Transforming Visitor Experiences in Museums


Mobile apps are revolutionizing the visitor experience in museums, offering a myriad of interactive and engaging features. These apps, expertly developed by companies like Museums22 are gateways to a deeper understanding and connection with the exhibits.


A well-designed museum app is clear, user-friendly, and concise, often featuring a simple menu. Interactive mapping and wayfinding, critical in larger museums, help visitors navigate through exhibits with ease. Geolocation features, like geo-alerts and beacon compatibility, enrich the experience by triggering content automatically as visitors explore different areas.


Additionally, accessibility features are also a cornerstone, with adaptations for visitors with visual or hearing impairments. 


An example of the impact of such technology can be seen in the Salar Jung Museum in Hyderabad, enhanced by Museums22's services. The introduction of an audio-guided tour app, combining camera and audio tickets, significantly improved visitor engagement and museum revenue. The app registered over 50,000 active users, with tens of thousands of points visited and QR scans, indicating a high level of interaction and engagement among visitors across various platforms like Web, Android, and iOS.


Immersive Technologies Of AR & VR


Augmented reality in museum exhibits brings paintings and artifacts to life, enabling visitors to explore historical elements interactively. Imagine a painting that unveils its stories and secrets through AR, offering a deeper, more engaging exploration than traditional museum visits. Holograms, too, play a vital role, serving educational purposes and bringing historical narratives to life, even when physical artifacts aren't present.


Virtual reality takes this immersive experience further, providing an interactive tour that combines audio and visuals, profoundly enhancing the learning experience. An example of this is The Louvre's "Mona Lisa: Beyond the Glass," where VR technology offered a unique insight into Leonardo da Vinci's masterpiece. 


The installation aimed to transport viewers into the universe of the painting, illuminating the historical context of Da Vinci's era. Utilizing technologies like infrared, x-ray, and 3D-modeling, experts brought a digitized Mona Lisa to 'life'. They crafted an environment around the painting, allowing visitors to witness a moving, posing digital Mona Lisa, as if observing her during Da Vinci's time.



5 Ways Museum Technology Is Attracting Visitors
Mona Lisa: Beyond The Glass


Photogrammetry: A Leap in Museum Technology for Art Preservation


Photogrammetry is revolutionizing the preservation and replication of art in museums. This innovative museum technology involves capturing multiple photographs of an object from various angles to create detailed digital models. It's akin to freezing artifacts in time, offering a virtual yet tactile experience for visitors. 


A notable application of this technology is seen in the Anglo Sikh Museum’s virtual collection. These digital replicas, accessible within a web browser, can be rotated and moved in 3D, offering an interactive exploration of the artifacts. Additionally, these digital models feature 'hotspots' that provide in-depth information, enhancing the educational aspect of the exhibit.


AI: Revolutionizing Organization in Museum Collections


In museums, organizing, and curating collections is a complex task, requiring an in-depth study of works to uncover connections within and across collections. This process, traditionally reliant on manual analysis and interpretation, poses a significant challenge in terms of time and resources.


Enter: AI


AI transforms this daunting task by quickly identifying recurring visual or chromatic elements in artworks. It can intelligently associate these elements with specific artistic movements or expressions, thereby streamlining the creation of coherent and insightful collections and catalogs. 






Embracing the Future with Interactive Museum Technologies


Paul Allen noted, "The best museums and museum exhibits about science or technology give you the feeling that, hey, this is interesting, but maybe I could do something here, too."


Museum technology is proving that much-needed engagement amongst visitors.


Imagine experiencing ancient Rome through virtual reality headsets or controlling your journey with touch screens. This is the new reality in museums. 


Social media and text messaging allow museums to connect with visitors even before they step in. Museums22 captures this and offers mobile apps that transform your museum's online presence, managing everything from social media posts and digital exhibit catalogs to visitor experiences and data collection. Audio guides could activate near exhibits, adding to the visitor's immersion.


Previously, creating such sophisticated applications required substantial investment in consultants, development teams, and content creators. However, with Museums22, these advanced capabilities are accessible through a simple monthly SaaS subscription starting at $299. This approach democratizes digital transformation in the museum sector, making it attainable and sustainable.



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